Refund Policy

Our refund policy ensures your satisfaction. Read our terms to understand the eligibility and process for refunds.

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Refund Policy: Our Commitment to Customer Satisfaction and Course Enrollment

At Neeraj Shukla Classes, we strive to provide the best learning experience and support to our students. We understand that circumstances may arise where a refund is necessary. Please review our refund policy to understand the terms and conditions:

Eligibility:

  • Refunds are applicable within [number of days] days from the date of enrollment.
  • To request a refund, you must submit a written request to our support team, stating the reason for your refund.
  • Refunds are subject to approval based on the terms and conditions outlined below.

    • Refund Process:

  • Once we receive your refund request, our team will review it within [number of days] days.
  • If the request is approved, we will initiate the refund process.
  • Refunds will be processed using the same payment method used for the initial transaction.

    • Refund Evaluation:

    Each refund request is evaluated on a case-by-case basis. Factors considered during the evaluation include:

  • Course completion progress: Refunds may be provided if a student has completed only a small portion of the course and can demonstrate that it did not meet their expectations.
  • Access to course materials: If there were technical issues or difficulties accessing the course materials, a refund may be granted upon verification.
  • Duration of enrollment: Refunds may be granted if the student has recently enrolled but has not yet accessed or utilized the course materials.

    • Non-Refundable Fees:

    Please note that certain fees associated with course materials, resources, or administrative costs may be non-refundable. These fees will be clearly stated during the enrollment process, and you will be informed of any non-refundable components before completing the enrollment.

    Refund Disbursement:

    Approved refunds will be processed using the original payment method, unless otherwise specified. Please allow a reasonable processing time for the refund to be reflected in your account.

    Our goal is to address refund requests promptly and fairly, ensuring that our students' concerns are heard and resolved to the best of our abilities. If you have any further questions or require assistance regarding our refund policy, please don't hesitate to contact our customer support team. We are here to help you.